Posted by Smart Tuition Singapore on 14th February and posted in Tuition Agency Announcements & Updates
Our tuition agency is pleased to have reached the number of 17000 tutors, excluding those who have left and those who we have issues with their profiles.
Everyday, we are welcoming new tutors who are signing up with us and also facing some who have decided to move on to focus on other trades. Hereby, we would like to thank the ex-tutors who have both the EQ and IQ to log in and remove their profiles by themselves.
Tuition is a big market in Singapore, however, it is one of the most saturated markets as well. We do face lots of problems (including manpower) often and it is always a struggle to continue with what we have been doing. We put in extra effort such as doing document verification of tutors. We try hard to make sure the tutors are qualified and suitable for the students instead of just dumping a few candidates to the parents to select. To us, it is more than a business – the love and passion – otherwise, we could have worked as tutors instead, which is much more rewarding in term of income.
We have done up the website with all the basic features. Our tutors can choose to show their profiles (without private information) or not to the public. They are supposed to remove their profiles by themselves if they have decided to move on. Occasionally, we still receive requests by tutors to remove their profiles instead of them doing it by themselves. There are also a handful of tutors who have appeared to have a shock of their lives when they “suddenly realise” their profiles are displayed on the website (yes, without their contact details). Logically thinking, unless a tutor has a very unique name that nobody else in Singapore has or if he has chosen to upload a small photo of himself, nobody can confirm the profile belongs to him. Besides, we believe if someone does have a clear conscience, there is no issue of displaying the limited information on his personal profile on the website that he has chosen to display in the first place (and able to turn it off any time by himself).
Once again, we sincerely thank the ex tutors who have minimised problems (apart from wasting our manpower for going through the profiles and documents) before quitting the job that is helping the future generation. We hope your current jobs are satisfying and beneficial to the society as well.
Posted by Smart Tuition Singapore on 14th June and posted in Tuition Agency Announcements & Updates
Hello! Just in case you are looking high and low for our dearest coordinator, Tricia, she is currently out of town.
She will be back on the 17th June.
In the meantime, if you are looking for a tutor, do use our web request form and our other coordinators will assist you.
Hope you are enjoying your June holidays!
Posted by Smart Tuition Singapore on 23rd February and posted in Tuition Agency Announcements & Updates
The number of tutors who have registered with our tuition agency has reached 16000 last month! This number excludes those who are being blacklisted or are still in our “holding” list due to problems with their profiles, pending their updates. It’s a known fact, especially to people who have been following us these years, that all our tutors have signed up on their own accords. In other words, we don’t buy database. We have also been updating about our tutor count regularly. Most of them find out about us through friends, Facebook, forums and Search Engines.
As mentioned before in our earlier posts, the growth of the number of registered tutors means that we will have more work to do. Since we don’t charge any administration fee for registration and document verification, our workload grows but not revenue. It’s inevitable to have a ratio of black sheep among the tutors who have tried to get tuition assignments from us.
Since Smart Tuition begins operation, we have so far encountered a handful of rude emails from ridiculous people who claim that they haven’t registered with us and yet their profiles are on our website. The latest one has registered with us around four years ago, probably when he was still studying in NTU. He has yet to log in although we still have the IP address he has used to sign up with us.
We have instructed new tutors on the registration page to not use their school’s email address to sign up with us. The main reason is that sometimes schools email servers may think that our registration confirmation email is a spam mail and blocks it. Besides, most of the schools don’t allow the tutors to retain their email accounts after their graduation.
However, some tutors still insist not to use their personal email addresses to sign up with us and thus giving us extra problems, such as not receiving the confirmation email with their password or having to update their email addresses. Some tutors are also signing up with random tuition agencies and thus don’t care about logging in. Eventually, most of these tutors would even forget that they have signed up with us before. We do occasionally receive emails to seek help in registration from tutors who are already in our database.
There are countless of other interesting problems we been facing regularly, which we may share in future posts. We will also continue to filter off bad tutors. Hopefully, everyone will have more ideas about the issues we have been facing and pardon us if we are too busy to assist you promptly.
Good night and hope your year 2016 is smooth so far!
Posted by Smart Tuition Singapore on 9th January and posted in Tuition Agency Announcements & Updates
The 2015 GCE ‘O’ level result release date is set on next Monday, 11 January 2016.
For the result release dates of PSLE, GCE ‘N’ level and GCE ‘A’ level, do visit http://smarttuition.sg/psle-gce-n-o-a-level-results-release-dates.php. We also do forecasting for the next result release dates, which you can find on the page.
Good luck to all the candidates!
Posted by Smart Tuition Singapore on 4th January and posted in Tuition stationery and information
We hope all is well for the first day of schooling for year 2016. It is pretty difficult to get over from the long New Year holidays but we still have to face the new challenges.
What is most important is to do some planning for the rest of the year. While mobile phone app is common nowadays, there are always pros and cons to using of the electronic calendar. Perhaps, if you prefer something more physical, you should try using our free Calendar Planner. Just download it and print them out on A4 size papers.
Yes, it is totally free. There is only a small copyright on the corner to credit to us.
We think the Calendar Planner is useful and thus we have been working on them every year. It is a few hours’ of work on our side and perhaps, quite tedious, but we realise they are very useful to many people. All we ask is for everyone to share it with friends and whoever may need them.
We appreciate those people who have feedback and thank us for the calendars. We have no time to reply every email one by one (our focus is on our clients who needs tutors) but the emails are really comforting. Keep them coming in please!
Posted by Smart Tuition Singapore on 17th December and posted in Tuition Agency Announcements & Updates
Today is the result release date for 2015 GCE ‘N’ level. We would like to wish all the candidates good luck!
For all GCE result release dates, do check out http://smarttuition.sg/psle-gce-n-o-a-level-results-release-dates.php.
Posted by Smart Tuition Singapore on 21st November and posted in Tuition Agency Announcements & Updates
2015 PSLE results will be officially released on 25 November 2015.
Good luck to all the candidates and hope you will be able to get into the secondary school of your choice!
For updates on the results release dates for PSLE, GCE ‘N’ level, ‘O’ level , ‘A’ level, do refer to http://smarttuition.sg/psle-gce-n-o-a-level-results-release-dates.php.
Posted by Smart Tuition Singapore on 30th September and posted in Tuition stationery and information
Hello people! Smart Tuition’s 2016 Calendar Planner and Calendar are up and ready for download!
For those who are not familiar with the calendars, the Calendar Planner is a monthly calendar that you can print (the months) individually to plan and write down your schedule physically while the normal calendar is a good physical reference. Both are properly aligned to make good use of the spaces and can be printed on A4 size papers and slotted into your files or folders.
We have spent hours working on the calendars and hopefully they are useful to you. If you find them useful, do help us to share them!
Posted by Smart Tuition Singapore on 3rd July and posted in Tuition Agency Announcements & Updates
Sometimes, we do have tutors who have unregistered themselves (deleted their own accounts) coming back and asking, “I couldn’t sign up as tutor. Please advice.”
The tutor may have registered two years ago and removed his own account eight months ago. He has even forgotten that he has signed up with us before.
Unfortunately, our tuition agency does not tolerate such tutors.
Firstly, the person seems to be absent-minded and may cause problems to us in near future. We also have doubts in how he can help students. Well, it actually takes a few clicks to delete their accounts and we have warned them on the page that they are not able to register as a tutor with us again.
Secondly, the person is obviously not dedicated in tutoring. Our parents are looking for long term tuition, unless otherwise specified, and we do not want any tutor to abandon the student any time.
Lastly, we do not have the time to entertain people (tutor-wannabes) who are wasting our time. It takes time and effort for us to go through all new and updated tutors’ profiles, and also verifying their documents. Therefore, with our limited resource, we will only focus on tutors who are truly sincere.
Of course, we are still trying hard to filter our tutor list, to reward the good tutors and blacklist the bad ones.
Posted by Smart Tuition Singapore on 27th May and posted in Tuition Agency Announcements & Updates, Tuition tutor
Last week, our tuition agency has recorded a total of 15000 home tutors in our database. The number excludes the tutors who have left the tutoring services or have problems in filling up their profiles (we put them in a holding list temporary, or rather, permanently if they don’t make effort to update).
It has been very challenging to handle so many tutors for the past few years. Despite we have made huge effort in filling the website with contents to defer bad tutors from signing up, there are many nasty people who still decide to try their luck. With the gigantic number of registration, it takes just one percentage of them to create problems to give us enough headache. This is apart from the number of unintentional problems caused by some tutors. We have frequent problems like tutors making typographical errors during sign-up and also negligence when it comes to document submission for verification. We can simply free up lots of time in administration work if we were to close one eye over many matters, but this is not just a business to us – we do with our hearts.
Running a decent tuition agency is not simple.